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GDPR Compliance

Your rights under the General Data Protection Regulation

Our Commitment to GDPR

Although agile-peak is an Australian business, we are committed to protecting the privacy rights of all our website visitors and customers, including those located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) for individuals in the EEA.

Data Controller

agile-peak acts as the data controller for personal information collected through our website and service delivery. As data controller, we determine the purposes and means of processing personal data.

Contact Details:
agile-peak
42 Greenfield Avenue
Sydney NSW 2000
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our newsletter or submitting an enquiry form.
  • Contract: Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten".

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions, particularly where we process data based on legitimate interests.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

International Data Transfers

As an Australian company, we may transfer your personal data outside the EEA to Australia. When we do so, we ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Australia has been recognised by the European Commission as providing an adequate level of data protection, which means that personal data can flow from the EEA to Australia without any additional safeguards being necessary.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the data and our legal obligations.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Protection Officer

Given the nature and scale of our business operations, we have not appointed a formal Data Protection Officer. However, if you have any questions about our data protection practices or wish to exercise your rights, please contact us at [email protected].

Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your concerns about our data processing activities, you have the right to lodge a complaint with your local supervisory authority. A list of supervisory authorities is available at: European Data Protection Board.

Changes to This Notice

We may update this GDPR compliance notice from time to time. We will notify you of any changes by posting the new notice on this page with an updated revision date.

Contact Us

To exercise any of your GDPR rights or if you have questions about how we handle your personal data, please contact us:

Email: [email protected]
Address: 42 Greenfield Avenue, Sydney NSW 2000, Australia

We aim to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made multiple requests.

agile-peak

Professional garden care services across Australia.

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Contact Info

42 Greenfield Avenue
Sydney NSW 2000

[email protected]

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